OnePlus 12R Buyers Can Return The Phone And Get Full Refund But Only Till This Date: Here’s The Full Story – News18

OnePlus has finally confirmed what happens to people who bought the new OnePlus 12R model. It all started when the company made the headlines for the wrong reasons. OnePlus managed to get one thing wrong about the newly launched phone that is likely to change people’s opinion or decision to buy it. OnePlus has confirmed that the 12R variant doesn’t support UFS 4.0 standard, instead it gets UFS 3.1 storage.

The revised details about the OnePlus 12R storage tech was shared by Kinder Liu, COO and President at OnePlus via his post on the community this week. It was pointed out that the company made the error not only during the launch but also mentioned the wrong UFS standard on its website.

OnePlus informed that you can connect with the customer service team if they feel betrayed by this difference in storage tech. And now, the company has assured that the customer service team can help OnePlus 12R buyers with a full refund of the phone if they are not satisfied with the device.

Interestingly, OnePlus is giving the benefit only to those who bought the 256GB variant of the OnePlus 12R and they can avail the refund only till March 16, 2024 which should be enough time for buyers to connect and get their concerns sorted.

So, how did OnePlus get it so wrong? It has been mentioned that OnePlus has introduced the Trinity Engine which works in the software to boost memory and storage performance, which many believed was because of using the latest storage standard. While it was wrong for OnePlus to go wrong with details of the product, it is good to see the company give consumers the choice to either continue using their device or get their full money back. OnePlus 12R has launched in India for Rs 39,999 and comes with some powerful features.