[ad_1]
Yelp, a crowd-sourced business reviews platform, is releasing new features, and some of them is powered by, you guessed it right, artificial intelligence. This includes an AI-powered business summary, then there is a refreshed homepage and improved search experience, among 20 new features coming to the app.
The new summarisation feature uses a large language model to summarise user reviews in a short description that appears at the top of a businesse’s Yelp page.The AI-powered summaries highlight the business’s best features based on recent user feedback, including ambiance, popular dishes, amenities, and more. However, they don’t list any pros and cons cited by users. The summaries are available for restaurants, food, and nightlife industries only.
Yelp says that it has also improved its AI-powered review highlighting feature to match more queries.
Customers can now find better service professionals with a pre-issue form. To protect privacy, Yelp is now using a temporary masked number to connect to businesses and allows texting, and they can also share photos and videos to explain the service they need.
Yelp introduced the “surprise me” option in its iOS app last year, which is now being rolled out for Android devices as well. The AI summaries, overhauled search results, and the improved home feed will only be available for Android users later this year.
AI-powered features to aid businesses
A whole lot more AI is being used in the app. The app’s home feed is using AI to surface new businesses in a user’s community. The feed will show more visual content including collections from Yelp Elites and videos posted by businesses. Yelp is also bringing a new search experience to its iOS app. The search results will include popular and recent searches and “People also search for” and “Popular Dishes Nearby” carousels.
The platform is using AI to enhance its analytics and recommendations. This includes a revamped Yelp for Business homepage with detailed insights into performance, customers, and competitors and an advertising spending recommendation service. Then, the ad budgeting tool now uses neural networks to suggest advertising options that can lead to the highest ROI, taking into account business factors like rating, category, age, and region.
The new summarisation feature uses a large language model to summarise user reviews in a short description that appears at the top of a businesse’s Yelp page.The AI-powered summaries highlight the business’s best features based on recent user feedback, including ambiance, popular dishes, amenities, and more. However, they don’t list any pros and cons cited by users. The summaries are available for restaurants, food, and nightlife industries only.
Yelp says that it has also improved its AI-powered review highlighting feature to match more queries.
Customers can now find better service professionals with a pre-issue form. To protect privacy, Yelp is now using a temporary masked number to connect to businesses and allows texting, and they can also share photos and videos to explain the service they need.
Yelp introduced the “surprise me” option in its iOS app last year, which is now being rolled out for Android devices as well. The AI summaries, overhauled search results, and the improved home feed will only be available for Android users later this year.
AI-powered features to aid businesses
A whole lot more AI is being used in the app. The app’s home feed is using AI to surface new businesses in a user’s community. The feed will show more visual content including collections from Yelp Elites and videos posted by businesses. Yelp is also bringing a new search experience to its iOS app. The search results will include popular and recent searches and “People also search for” and “Popular Dishes Nearby” carousels.
The platform is using AI to enhance its analytics and recommendations. This includes a revamped Yelp for Business homepage with detailed insights into performance, customers, and competitors and an advertising spending recommendation service. Then, the ad budgeting tool now uses neural networks to suggest advertising options that can lead to the highest ROI, taking into account business factors like rating, category, age, and region.
[ad_2]
Source link
