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Mark Zuckerberg-led Meta said that it purged over 17.8 million pieces of bad content across 13 policies for Facebook and over 4.8 million pieces of objectionable content across 12 policies for Instagram – a total of over 22.6 million – in India in January.
In its monthly report, which the company publishes in compliance with the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, it said that in January, Facebook received 29,548 reports through the Indian grievance mechanism, and said that it provided tools for users to resolve their issues in 21,060 cases.
These include pre-established channels to report content for specific violations, self-remediation flows where they can download their data, avenues to address account hacked issues.
Under the new IT Rules 2021, big digital and social media platforms, with more than 5 million users, have to publish monthly compliance reports.
Why Meta removed these accounts
Meta said the accounts were removed due to specific violations
“We measure the number of pieces of content (such as posts, photos, videos or comments) we take action for going against our standards,” the company said.
Taking action means the content – including photos or videos – may have been removed from Facebook or Instagram due to its disturbing nature to some audiences, the company said.
In December 2023, Meta took down over 19.8 million pieces of content across 13 policies for Facebook and over 6.2 million pieces of content across 12 policies for Instagram.
Accounts action on Facebook, Instagram
“Of the other 8,488 reports where specialised review was needed, we analysed content as per our policies, and took action on 4,632 complaints in total. The remaining 3,856 grievances were reviewed but may not have been actioned,” Meta added.
On Instagram, the company received 19,311 reports through the Indian grievance mechanism.
“Of these, we provided tools for users to resolve their issues in 9,476 cases,” the company said.
Of the other 9,835 reports where specialised review was needed, the company analysed content and took action on 4,849 complaints in total. The remaining 4,986 reports were reviewed but may not have been actioned.
In its monthly report, which the company publishes in compliance with the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, it said that in January, Facebook received 29,548 reports through the Indian grievance mechanism, and said that it provided tools for users to resolve their issues in 21,060 cases.
These include pre-established channels to report content for specific violations, self-remediation flows where they can download their data, avenues to address account hacked issues.
Under the new IT Rules 2021, big digital and social media platforms, with more than 5 million users, have to publish monthly compliance reports.
Why Meta removed these accounts
Meta said the accounts were removed due to specific violations
“We measure the number of pieces of content (such as posts, photos, videos or comments) we take action for going against our standards,” the company said.
Taking action means the content – including photos or videos – may have been removed from Facebook or Instagram due to its disturbing nature to some audiences, the company said.
In December 2023, Meta took down over 19.8 million pieces of content across 13 policies for Facebook and over 6.2 million pieces of content across 12 policies for Instagram.
Accounts action on Facebook, Instagram
“Of the other 8,488 reports where specialised review was needed, we analysed content as per our policies, and took action on 4,632 complaints in total. The remaining 3,856 grievances were reviewed but may not have been actioned,” Meta added.
On Instagram, the company received 19,311 reports through the Indian grievance mechanism.
“Of these, we provided tools for users to resolve their issues in 9,476 cases,” the company said.
Of the other 9,835 reports where specialised review was needed, the company analysed content and took action on 4,849 complaints in total. The remaining 4,986 reports were reviewed but may not have been actioned.
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